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April 13, 2006
Hilton Backlash Begins
I said it wouldn't bother their clientele. I meant, I guess, it wouldn't bother enough of their clientele to actually move them to threaten to take their business elsewhere.
One reader here is making that threat. I hope their will be more.
Dear Mr. Boyle,
I am upset at your company's refusal to renew the lease for Fran O'Briens
steakhouse in Washington, DC. I noticed this information from the
MudvilleGazette website. Many of our wounded veterans receive meals there
and the proprietor does them great honor and service by making sure they
don't have to pay for those meals.
If your large company cannot manage to find some way to cover the supposed
liability of feeding these amputees and disabled veterans who would rather
go back to Iraq and Afghanistan without all their limbs than to sue you for
damages from tripping, then I will find another hotel chain to give my
business to.
I am extremely disappointed in your company's position, and pray that it is
only a result of the fact that you were unaware of this condition. Please
remedy this problem before the lease expires.
Michael [redacted]
[redacted]
Hilton HHonors #[redacted]