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October 15, 2013

Trolling The Obamacare Website [Warden]

Sometimes when I get bored, I do stupid, juvenile things. Like troll the Obamacare chat helpline, for example.

Here's the chat I had with Magnolia. I'd feel bad about hassling some drone over something that she has no direct control over except for the despicable smear against insurance companies that she drops in response to my complaint that my coverage has been dropped.

Think this is in their script? I do.

P.S. My name isn't Paul.

[10:41:37 pm]: Welcome! You're now connected to Health Insurance Marketplace Live Chat.

Thanks for contacting us. My name is Magnolia. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information.

[10:41:49 pm]: Magnolia
Hello, before we begin can I please ask what state you're in and are you looking for information about health insurance in the state you live in, or a different state?

[10:42:31 pm]: Paul
My catastrophic insurance got canceled. Bronze plan DOUBLES my premiums. Obama said my premiums would go down. WHAT THE HELL??!!!

[10:44:39 pm]: Magnolia
Do you have any Marketplace questions that I can help you with?

[10:45:15 pm]: Paul
He said it would go down an average of $2500. Can you explain this?

[10:45:46 pm]: Magnolia
Have you filled out a Marketplace application?

[10:46:32 pm]: Paul
Yes. My premiums are going to go up. Whatever happened to "if you like your plan, you can keep it"? My plan got cancelled.

[10:48:27 pm]: Magnolia
If you liked your plan and it covered the minimum essential health benefits you could have kept it. It was the insurance company's decision to cancel it.

[10:49:07 pm]: Paul
Bullshit. They HAD to cancel it under Obamacare rules. Are you proud to be part of this SHIT?

[10:49:44 pm]: Magnolia
Do you have any other Marketplace questions that I can help you with?

[10:50:13 pm]: Paul
I'd like you to admit that Obama lied, fuckface.

[10:52:02 pm]: Magnolia
Do you have any Marketplace questions that I can help you with?

[10:53:40 pm]: Paul
You proud of this?

[10:54:35 pm]: Magnolia
We cannot give our opinions.

[10:54:51 pm]: Paul
Explain to me how it is the insurance company's fault that Obama outlawed the plan I was on.

[10:54:54 pm]: Magnolia
Do you have any Marketplace questions that I can help you with?

[10:55:33 pm]: Paul
How do you get a job on this site? Just be willing to lie about shit?

[10:56:58 pm]: Magnolia
The law provides you with greater consumer protections, new coverage options, and increased consumer information.

[10:57:48 pm]: Paul
You forgot a doubling of premiums.

[11:00:24 pm]: Your chat session is over. Thanks for contacting us, and we hope we've answered your questions. Have a great day.

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posted by Open Blogger at 11:04 PM

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