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January 15, 2010

Customer Service In The Age Of YouTube

Being careful, courteous, and helpful is more critical than ever.

The old saying, "Bad news travels around the world while good news is still in bed," is still true, but the internet amplifies that effect significantly.

Nice song! It's got a good beat, and you can smash things to pieces to it.

Thanks to tipster and fellow CT Moron, Tom M.


digg this
posted by Laura. at 10:32 AM

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